Much more still needs to be done in defining the standards of care in healthcare delivery: Sanjay Bapna – ET HealthWorld


Shahid Akhtar, Editor, ETHealthworld, spoke Sanjay’s fatherChief Commercial Officer, MyHealthcareTo learn more about the current points that are damaging the health tech landscape.

Health care Trends and Innovations: Post-Pandemic
2020 was a pivotal year for the healthcare sector, with technologies such as patient management, detection of disease spread, limiting transmission and immunization at the forefront. With this came the importance of technology, especially the use of digital technology in the healthcare sector. Extensive lockdowns led to the suspension of OPDs and hospital services and the use of digital solutions such as virtual consultants, telemedicine services which later proved to be the savior for the healthcare sector. While both patients and doctors initially struggled to adopt it, both are now using it extensively as one of the primary channels of care delivery. Hospitals and doctors who were initially reluctant to use telemedicine for a variety of reasons, quickly embraced it and built services around it.

The increase in teleconsultation, telepathology and e-pharmacy due to the epidemic will reach India’s telemedicine market by 25 5.5 billion by 2025. This digital ecosystem has also proven to be an opportunity to establish integrated patient centric systems for platforms and startups where they were. Capable of bridging the healthcare gap by enabling patients, doctors and carers to integrate seamlessly by taking advantage of the latest technology offers, including AI solutions. Some of the innovations we saw during the epidemic were telemedicine, EMRs, home health care, predictive care that was able to ensure patient care in those difficult times.

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Health Tech Market: Challenges
The epidemic has had a lasting impact across industries and healthcare is no exception. Today the healthcare industry is the largest sector in India in terms of income and employment. Some of the challenges that the industry is facing

  1. Skill Development: Digital upculing of medical professionals is important for its development, especially in rural areas. Many initiatives have also been taken by the government through NSDC and private companies.
  2. Cyber ​​Security: With increasing digitization and connectivity in healthcare, the use of cloud data storage will become commonplace. This has already started a lot of conversations on data privacy and security. This is an area that needs to be addressed in a balanced way by issuing appropriate regulatory guidelines.
  3. Lack of standardization: Health-technology is in its infancy and is evolving day by day, and we are confident that appropriate and necessary standards will be defined from time to time. The process has already begun with the release of the Telemedicine Guide and the latest ICMR Standards of Care Guide in March 2020. While these measures are in the right direction, much remains to be done to define the standards of care in healthcare delivery.
  4. Lack of resources: There is still a shortage of manpower in terms of trained doctors, nurses, physicians and other human resources and lack of consumables, medical equipment, medicines and hospital infrastructure to meet the growing demand of our growing population. There is a lot of effort going in this direction but the gap is huge and it will require disruptive measures to make it better.
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Healthcare Technology @ MyHealthcare
MyHealthcare has always focused on harnessing the power of the digital healthcare ecosystem to bridge the gap in care delivery using data-driven care processes to make healthcare more accessible across the country. Our digital healthcare system is delivered as a B2B and B2B2C platform, working with leading hospitals, clinics, diagnostics service providers, e-pharmacies, home care providers and clinical device companies to create an integrated healthcare ecosystem. Some of our latest products are Electronic Medical Records (EMR). Our specialty for Cardiology, Pediatrics, Endocrinology, Obstetrics and Gynecology and ENT electronic medical record (EMR) systems serve as a helpful tool for clinicians, including an extensive library of care protocols, advanced data from more than 190 clinical decision systems, advanced clinical decision systems. . AI-based voice-to-text engine for recording drugs and all clinical notes and diagnostic information. Depending on the specialty, the EMR platform helps physicians focus on patient information with a complete picture of the patient’s relevant medical history and diagnostic reports, attitude analysis, clinical markers and warnings that will help improve the effectiveness of care delivery.

MyHealthcare Enterprise Application (MHEA) – The MHEA ecosystem enables clinician and hospital teams to manage full patient care and hospital operations through a task-based healthcare information management system.HIMS). It is the world’s first single screen HIMS with a robust yet highly configurable workflow integrated with MyHealthcare OPD, IPD and Emergency EMRs. MHEA is built on an open-source technology that uses the latest technology advances in machine learning, process automation and data security.

MyHealthcare: Future plans?
MyHealthcare is one of the largest healthcare systems in India for specialized care. Over the next 24 months we plan to expand our care geography by expanding our network of partner hospitals, diagnostics and home care service providers in Tier 2 and Tier 3 cities. We are focused on becoming a healthcare utility platform that delivers quality healthcare to a wide range of patients.

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As the MyHealthcare ecosystem is now a fully stacked healthcare platform, we have begun to work towards using the ecosystem in markets across Asia and the Middle East. Technology innovation will be key to our development – our AI-based offerings and process automation across clinical and administrative operations, to our care providers.

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