India’s e-health sector saw a 47 per cent increase in its Net Promoter Score (NPS) in 2021, indicating that consumers are now more likely to recommend the e-health platform to their friends and relatives.
According to Bengaluru-based market research firm Redsir, the same day delivery and cross-selling sector performance is more characteristic.
“India’s healthtech sector is on an exciting journey of disruption and continues to offer immense value to consumers and businesses alike,” said Kushal Bhatnagar, Redsire’s engagement manager.
E-Pharma dominates the e-health sector, even in the past Covid. Soon, the covid-induced epidemic acted as a catalyst to trigger growth within the region, leading to an annual growth rate of 51% in 2021.
“It’s been two years since the covid-induced epidemic, but e-health seems to be here to stay: eHealth The sector continues to generate joy, indicating that it could become a new norm for our healthcare industry, “the report notes.
Infusing technology in India’s healthcare system has proved to be a need of the hour.
The findings show that “restricted access to healthcare, the huge burden of healthcare costs and concerns over the quality of medicines, diagnostic labs and overall infrastructure are the main issues that the Indian healthcare system is struggling with”.
