Metropolis Healthcare launches ‘Metrobot’ in India – ET HealthWorld


Mumbai: On the eve of National Doctor’s Day, metropolis health celebrate this special occasion by presenting metrobotto chatbot designed exclusively for doctors. Metrobot, which is designed to revolutionize physician-provider communication, eliminates the need for traditional call centers providing doctors with a seamless WhatsApp-based chat platform. Clinicians can use Metrobot to access essential medical information such as test availability, methodology, sample transport guidelines, turnaround time, sensitivity, specificity, and cost, improving their decision-making process and providing patients with information and service. instantaneous The development of the new ‘Metrobot’ involved extensive research and insights from more than 1000 physicians from various clinical specialties, ensuring its relevance and efficacy. Beyond sharing information, Metrobot includes continuing medical education (CME), allowing physicians to stay up-to-date with the latest developments in their respective fields. Physicians can conveniently upload patient prescriptions and receive immediate guidance from Metropolis for testing processes. This simplified approach saves time and ensures comprehensive care.

Metropolis Healthcare aims to engage more than one lakh doctors in the debut year and even more in the future. Metrobot offers customization options, allowing clinicians to receive messages at their preferred times and formats. Taking advantage of WhatsAppthe platform offers quick access to essential service links. Metrobot caters to various medical specialties. Metropolis Healthcare remains committed to refining and expanding the platform based on ongoing feedback, meeting the unique needs of nephrologists, neurologists, oncologists, gynecologists, and various clinical specialties.

Surendran Chemmenkottil, Chief Executive Officer of Metropolis Healthcare Limited, said: “We are delighted to introduce Metrobot on the occasion of Doctor’s Day, as we celebrate and express our gratitude to the remarkable doctors who play a vital role in protecting the health of our communities. As we continue to expand our network into Tier II and Tier III cities, this new platform will help us serve more physicians across the country. We are excited to continue on this journey and look forward to further improving the healthcare landscape by collaborating with our esteemed medical professionals.” Dr Kirti Chadha, Chief Scientific Officer at Metropolis Healthcare Limited, said: communication, offering a revolutionary platform. Through extensive research and collaboration with physicians, we have developed a tool that provides instant access to critical information, enables efficient patient management, and facilitates continuous learning through CME modules.”

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  • Updated On Jul 2, 2023 at 11:18 AM IST
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  • Posted Jul 2, 2023 at 11:18am IST
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  • 2 min read
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