In collaboration with Vitality, the analysis found that behaviors such as working outside “normal” business hours are associated with employee engagement and burnout.
CAMBRIDGEUnited Kingdom , October 18, 2022 /PRNewswire/ — A new study has identified connections between work habits, mental well-being and performance, finding that a wide variety of work experiences are associated with mental well-being and performance outcomes, mediated by factors such as seniority and type of work. For example, the mental well-being consequences of workplace habits vary as more junior staff are impacted by low-quality multitasking meetings, while managers tend to be overwhelmed by out-of-hours collaboration. employment and the highest rates of connectivity in the workplace.
These are among the results of research conducted by RAND Europe in collaboration with Vitality to understand the relationship between telemetry in the modern workplace—the responsible, automated collection of streaming data for digital channels like email, calendars, instant messages, and online meetings—and health, wellness, and employee performance.
The multi-month analysis was carried out with 1,023 employees of Vitality, a global health and wellness company based in the UK. University of Cambridge approved the study’s methodology to ensure data privacy and that the research matched data generated from the use of Microsoft services captured in Viva Insights with self-reported survey responses and other HR administrative data (such as pay performance-related). The breadth of the data allowed a novel view of health and work problems, highlighting the relationships between the way people work and their well-being, which facilitated the construction of a single mental well-being score linked to the behaviors measured in work place.
“The behaviors that define the way people work can have different impacts on well-being depending on things like job type and seniority,” he said. williamphilipssenior analyst at RAND Europeand one study author. “This would imply that interventions tailored to suit different workers can improve their mental health and job outcomes.”
Findings include:
- Employee behaviors in the workplace are associated with well-being and can have a positive or negative impact on job outcomes/performance.
- There is no one-size-fits-all approach as employees have unique personal and job characteristics, attitudes towards work, etc. that need to be considered when designing robust wellness interventions.
- By changing work behaviors, we can improve people’s (work) outcomes, with holistic mental well-being (job and life satisfaction, general mental health, burnout, anxiety, and work-life balance) acting as mediating factors key code.
The expansion of the world of hybrid work has altered the way people collaborate. Conversations over the water cooler have been replaced by digital communications. This creates immense potential, but also the potential for employees to be burned out by an avalanche of digital communications. With proper governance, workplace telemetry enables understanding of network strength and collaboration patterns and their rich, personal connections to improve health and outcomes.
“This research is critical to establishing the relationships between workplace habits, health, mental well-being and workplace performance,” he said. Daniel Kotzen, director of research and product innovation at Vitality and author of the study. “However, insights require action, and as the study highlights, tailored interventions must be developed and tested in organizations to ensure employees thrive.”
about vitality
Vitality is the world’s largest behavior change platform founded by leading insurer Discovery Group Limited. Founded in 1992 as a disruptive health insurer, Discovery has developed a disciplined shared value business model in the form of Vitality, which rewards customers for improving their health, driving and financial performance. Vitality uses the power of incentives, data and behavioral economics to make people healthier and improve and protect their lives. It has extended this model to life insurance, short-term insurance, investments and, more recently, banking. Today, Discovery serves more than 27 million customers worldwide with partnerships with the world’s leading insurers in Europe, the United States, Canada, Pacific Asia, PorcelainY Japan.
About RAND Europe
RAND Europe is a nonprofit, nonpartisan policy research organization with a long-standing and proven commitment to high-quality research, backed by rigorous analysis. As the European arm of the RAND Corporation, the organization shares its mission to help improve policy and decision-making through objective research and analysis.
SOURCE Vitality Group
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