Healthtech start-ups are using digital touchpoints to enhance customer experience, complete continuum of care – ET HealthWorld

Healthtech start-ups are using digital touchpoints to enhance customer experience, complete continuum of care – ET HealthWorld

Mumbai: Dr. Pankaj Jethwani, Executive Vice President of W Health Ventures spoke Dawn Light of ETHhealthworld On the emerging ecosystem of Indian health Start-ups Compared to the US market and why established healthcare stakeholders are investing in these upstart ventures. How can start-ups disrupt healthcare with established players and how does it benefit both? Pre-COVID, … Read more

CX and mental health: 3 keys to emotionally appropriate experiences

CX and mental health: 3 keys to emotionally appropriate experiences

Covid-19 created a global mental health pandemic at the same time it increased the amount of time we all spend online. Louis Sheppard, Chief Experience Officer at Unrvld, shares three key tactics for brands looking to consider the role their digital products play in shaping emotionally beneficial experiences for customers. People’s lives have become more … Read more