5 Ways CCaaS Platform on WhatsApp Drives Customer Experience in Healthcare – ET HealthWorld

5 Ways CCaaS Platform on WhatsApp Drives Customer Experience in Healthcare – ET HealthWorld

by Chaitanya ChokkareddyIn the rapidly changing world of health care, delivering an effortless customer experience (CX) is crucial for organizations that strive to deliver world-class patient care. Establishing meaningful communication between patients and healthcare providers is critical to helping patients overcome their anxiety and stick to their treatment plans. Across multiple use cases, we’ve found … Read more